"5-Star+++++, so refreshing to do business with a properly managed, customer oriented, company. I called a local dealer, 15 min. from me, they said 2 weeks for parts delivery. I went on-line located R/T sales, that is 2 hours drive, placed order. Within 1 hour received call from R/T parts, confirming parts available, except 1 small washer and then was shocked when I, the customer, was given the "option" to have the parts they had shipped immediately and I mean IMMEDIATELY, or wait for the washer and they would ship all parts together when washer came in on monday. I Placed order on-line Thursday @ 2:30 p.m. , had parts in hand early noon less than 24 hours later.What a concept, true old fashion customer service, I thought it was dead. Thank you R/T sales. P.S. snow is rare this time of year here thanks to you we are enjoying it."
Dave Uuk - Greenfield, IN